Payment, Cancellation and Transfer Policies

Price, Deposit & Payments:

A non-refundable deposit is due at the time of booking to secure your spot on a specific trip.

The deposit is $300 for trips in the United States and $400 for International trips.

Full payment of the balance is due 90 days prior to the departure date for domestic trips and 120 days prior to departure for international trips.  Payments may be made with most major credit cards or bank debit cards. We currently do NOT accept check or ACH payments.

The total trip price includes the deposit and all prices are in USD. Prices may change during the course of the year and most often the best price will be for those who book early. Prices cover land costs only; they do not include airfare to and from the trip nor any required travel documentation, such as passports or visas. 

If payment in full has not been received by the due date, the outstanding balance will be charged directly to the payment method on file from the deposit unless otherwise instructed. If final payment cannot be processed within 2 days of the payment deadline, AGC reserves the right to treat your booking as canceled and AGC shall be entitled to keep the deposit and any other payments you have made to AGC through the date of cancellation. 

Please see our full Booking Terms & Conditions for more details. 

Cancellation and Transfer Policies:

All cancellation, transfer, and trip change requests must be made in writing by email to either the Trip’s Program Manager,
or [email protected], and receipt of such request must be acknowledged by AGC in writing. Notification of cancellation must be received and acknowledged by AGC.

AGC understands how disappointing it can be in the event you need to cancel or change your long-anticipated adventure. Our cancellation policy is not meant to be punitive, however, we plan far in advance for each departure and continuously send non-refundable payments to hotels and other suppliers. We use your payments to prepare for your participation and handle other costs associated with our operations. Therefore, we must strictly adhere to our cancellation and transfer policy for all participants. We strongly suggest purchasing travel insurance in the event you must cancel or otherwise change plans. The cancellation date is the date the written notice is received by AGC. 

In the unfortunate event that you must cancel your trip in the days prior to departure, your cancellation fee will be determined according to the terms outlined in the chart below:

*If you cancel within 10 days of booking, your deposit will be converted to a credit to be applied towards a new booking, valid for one
year from the cancellation date, when you register 10 days or more before the final payment deadline.

**If you register after the final payment deadline, the entire amount is due within 2 days of booking and the deposit is NON-REFUNDABLE. 

Transfers to another trip are only allowed before the final payment deadline. You may transfer one time to another scheduled departure without a fee, after which time the standard cancellation fees apply. All additional transfers from the original booking are subject to the normal cancellation policy.  When transferring to a new trip, the participant is responsible for any differences in the deposit and/or trip costs. 

For bookings made prior to January 31, 2024, the prior Terms will apply.

Adventures in Good Company reserves the right to cancel all or portions of a trip for any reason, including unforeseen weather, safety hazards, low registrations, or "Force Majeure Events". In the event of such a cancellation, full or partial refunds or credits, if any, will be at AGC's sole discretion and will be determined on a case by case basis. AGC is not responsible for any indirect, consequential, incidental, or other costs/damages incurred by the traveler for cancelled trips, including but not limited to airplane tickets, visas and vaccinations. Our full cancellation, deposit, payment and transfer policy is outlined in our Booking Terms & Conditions. 

Travel Insurance:

Now more than ever, we recommend getting travel insurance for your next adventure. We partner with Travelex, which offers cancellation and trip interruption coverage if an insured plan holder or their companion falls ill during the coverage period and has to miss all or part of a trip. Coverage may also be granted if an insured traveler must take care of a family member who has become seriously ill or must take over daily work management if a business partner falls ill. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Still not sure you need travel protection? Consider these scenarios to help you decide.