Payment, Cancellation and Transfer Policies

Payment Schedule:

A non-refundable deposit is due at the time of booking to secure your spot on a specific trip.

Deposit Amounts:

Scheduled Domestic (U.S.) Departures.........$500
Scheduled International Departures..............$600
Custom, Private or Select Departures............25% of the Trip Price

Balance Due:

Scheduled Domestic (U.S.) Departures.........90 days prior to departure
Scheduled International Departures..............120 days prior to departure
Custom, Private or Select Departures............150 days prior to departure

If you register after the final payment deadline per the schedule above, the entire amount is due within 2 days of booking. Payments may be made with most major credit cards or bank debit cards. We do not accept check or ACH payments. AGC will send out a payment reminder before the balance due date. If we do not hear from you with different instructions by the final due date, AGC will charge the balance to your credit card used to pay for your deposit. If final payment cannot be processed within 2 days of the payment deadline, AGC reserves the right to treat your booking as canceled and AGC shall be entitled to keep the deposit and any other payments you have made to AGC through the date of cancellation.

Prices:

The total trip price includes the deposit and all prices are in USD. Prices may change during the course of the year and most often the best price will be for those who book early. Prices cover land costs only; they do not include airfare to and from the trip nor any required travel documentation, such as passports or visas.

Cancellation Policy:

If you need to cancel your trip, you must do so in writing to [email protected], and receipt of such request must be acknowledged by AGC in writing. Cancellation fees and refunds will be calculated as of the date we receive your written cancellation.

Cancellation Fee Schedule:

Domestic (U.S.)	International	Custom, Private, or Select Trips	Cancellation Fee
90+ days	120 + days	150+ days	100% of the deposit*
90 - 45 days	120 - 60 days	120-90 days	50% of trip cost
59 days or less	44 days or less	90 days or less	100% of trip cost, no refund

*If you cancel within 10 days of booking, your deposit will be converted to a credit to be applied towards a new booking, valid for one year from the cancellation date, when you register 10 days or more before the final payment deadline.

AGC understands how disappointing it can be in the event you need to cancel or change your long-anticipated adventure. Our cancellation policy is not meant to be punitive, however, we plan far in advance for each departure and continuously send non-refundable payments to hotels and other suppliers. We use your payments to prepare for your participation and handle other costs associated with our operations. Therefore, we must strictly adhere to our cancellation and transfer policy for all participants.

Transfer Policy:

Transfers to another trip are allowed before the final payment deadline on scheduled departures only. You may transfer one time to another scheduled departure for a fee of $250, after which time the standard cancellation fees apply. Additional transfer requests from the original booking are subject to the normal cancellation policy and require a new booking and deposit payment. When transferring to a new trip, you are responsible for any differences in the deposit and/or trip costs. Very Important Adventurers (VIAs) receive one free transfer as part of their loyalty benefits.

Cancelled Trips:

Adventures in Good Company reserves the right to cancel all or portions of a trip for any reason, including including insufficient enrollment or logistical problems that may impede trip operations such as unforeseen weather, safety hazards or "Force Majeure Events". In the case of insufficient enrollment, a full refund or trip credit of all payments is given. In all other cancelled trip scenarios, including Force Majeure, full or partial refunds or credits, if any, will be at AGC's sole discretion and will be determined on a case by case basis. AGC is not responsible for any indirect, consequential, incidental, or other costs/damages incurred by the traveler for cancelled trips, including but not limited to airplane tickets, visas and vaccinations.

Please see our full Booking Terms & Conditions for more details. For bookings made prior to May 1, 2025 the prior terms will apply.

Travel Insurance:

Now more than ever, we recommend getting travel insurance for your next adventure. We partner with Travelex, which offers cancellation and trip interruption coverage if an insured plan holder or their companion falls ill during the coverage period and has to miss all or part of a trip. Coverage may also be granted if an insured traveler must take care of a family member who has become seriously ill or must take over daily work management if a business partner falls ill. Still not sure you need travel protection? Consider these scenarios to help you decide.