Health & Safety of the Group
At Adventures in Good Company, the health, safety, and enjoyment of our travelers are our top priorities. We encourage all participants to take proactive steps to support their well-being before and during their trip, including staying up to date on routine vaccinations, practicing good hygiene, and being mindful of their health.
Our trips are designed to foster a supportive group environment, and we ask travelers to be considerate of their fellow adventurers. For the health of the group, if you are feeling unwell before your trip, we ask that you seek medical care and be tested for flu, covid-19 and other communicable disease. And if you are sick, to refrain from traveling.
AGC also strongly recommends getting travel insurance for unforeseen events such as flight delays, baggage loss as well as an unexpected sickness or injury that could impact your travel plans. Travelers are responsible for knowing the entry requirements for the countries they will be visiting and transiting through during their adventure.
We continue to monitor health and safety recommendations and will provide any relevant updates as needed.
Once you arrive, you can expect that:
- At the initial group meeting, if you are displaying symptoms of illness, you may be asked to seek further evaluation at a local health clinic and provide medical clearance before continuing on the trip.
- If you become ill during your trip, the guide(s) will assess your condition and assist in accessing medical care as needed. This may include facilitating testing for common communicable illnesses such as flu, norovirus, or other respiratory or gastrointestinal infections.
- We encourage you to bring any personal health supplies you may need, including over-the-counter medications and rapid tests for common illnesses. If medical tests or additional care are required, you should be prepared to cover any associated costs.
- If you have a contagious illness that could significantly impact the group, AGC may require you to modify your participation, refrain from group activities, or, in some cases, depart the trip early. Any additional travel or medical expenses incurred due to illness will be your responsibility.
Our goal is to balance personal responsibility with group well-being, and we encourage open communication with guides regarding any health concerns during your trip.
What if I cancel my trip?
We understand how disappointing it can be in the event you need to cancel or change your long-anticipated adventure. Our cancellation policy is not meant to be punitive, however, we plan far in advance for each departure and continuously send non-refundable payment to hotels and other suppliers. We use your payments to prepare for your participation and handle other costs associated with our operations. Therefore, we must strictly adhere to our cancellation and transfer policy for all participants and cannot make exceptions. We strongly suggest purchasing travel insurance in the event you must cancel or otherwise change plans.
Do you recommend or require travel insurance?
While we do not require travel insurance on our trips, some of our domestic and international partners do. You must have travel insurance when required by the partner or country, and in any event, we strongly recommend getting travel insurance.
For your convenience, we offer travel protection through Travelex Insurance Services. You can find them online at travelexinsurance.com or talk with a real person at 800-228-9792 and reference location number 06-0331.
To help you understand what Travelex protection plans will cover, please refer to these Frequently Asked Questions. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc CA Agency License #0D10209. All products listed are underwritten by, Berkshire Hathaway Specialty Insurance Company, NAIC #22276.
What if AGC cancels my trip?
If AGC needs to cancel a confirmed trip after the final payment deadline due to circumstances beyond our control (a "Force Majeure Event"), we will do our best to offer priority booking for a rescheduled trip. Whenever possible, we will work to transfer payments or issue a travel credit toward the rescheduled trip or another trip that fits your schedule.
Please Note: All standard booking terms and conditions not explicitly addressed on this webpage remain in full force and effect.
