Health & Safety of the Group
Consistent with CDC guidance, AGC encourages all eligible participants to be vaccinated and boosted for covid-19 and other communicable diseases such as influenza (flu). Please note that proof of vaccination, for covid-19 or other diseases, may be a requirement of some international destinations. Be sure to check the travel and entry requirements carefully of the destination to which you are traveling.
Travelers are responsible for knowing the entry requirements for the countries they will be visiting and transiting through during their adventure.
AGC also strongly recommends getting travel insurance for unforeseen events such as flight delays, baggage loss as well as an unexpected sickness or injury that could impact your travel plans.
For the health of the group, if you are feeling ill prior to the trip, we ask that you seek medical care and be tested for flu, covid-19 and other communicable disease. And if you are sick, to refrain from traveling.
Once you arrive, you can expect that:
- At an initial group meeting, the guides will check-in with everyone and if someone is displaying symptoms, they may request further evaluation at the nearest health clinic, as well as a negative covid-19, flu or other test to continue on the trip.
- Should a participant become ill during a trip, the guide(s) will evaluate their condition and assist them to access medical care, as needed. This may include facilitating covid-19, flu or other testing.
- For covid-19, we encourage travelers to bring their own rapid tests from home, wherever possible, and to be prepared to purchase tests, if required. Please ensure you have access to funds in case of this or other emergencies. A limited number of rapid tests will be available via the guides, but these cannot be guaranteed.
Please note that AGC may need to isolate participant/s should they show sypmptoms of covid-19 or other communicable diseases and this may mean their trip could be cut short, interrupted, or cancelled, with participant/s incurring additional travel and medical expenses.
Any traveler(s) who tests positive for covid-19 may be required to isolate, where possible, until they present a negative test or symptoms improve. The rest of the group will be notified of the exposure and while we will not require everyone on the trip to test, we will encourage everyone to wear masks, to test, and to isolate to their comfort level, or depart the trip, should they choose to do so.
Any traveler with a positive covid-19 test may further be instructed to refrain from all or certain group activities, and a determination of whether the traveler(s) with the positive test(s) can continue on the trip will be made on a case-by-case basis based on conversations with the guides, the local partners and suppliers.
What if I cancel my trip?
We understand how disappointing it can be in the event you need to cancel or change your long-anticipated adventure. Our cancellation policy is not meant to be punitive, however, we plan far in advance for each departure and continuously send non-refundable payment to hotels and other suppliers. We use your payments to prepare for your participation and handle other costs associated with our operations. Therefore, we must strictly adhere to our cancellation and transfer policy for all participants and cannot make exceptions. We strongly suggest purchasing travel insurance in the event you must cancel or otherwise change plans.
Do you recommend or require travel insurance?
While we do not require travel insurance on our trips, some of our domestic and international partners do. You must have travel insurance when required by the partner or country, and in any event, we strongly recommend getting travel insurance. For your convenience, we offer travel protection through Travelex Insurance Services. You can find them online at travelexinsurance.com or talk with a real person at 800-228-9792 and reference location number 06-0331. To learn more about Travelex’s Coronavirus coverage, please visit: https://www.travelexinsurance.com/covid19.
To help you understand what Travelex protection plans will cover, please refer to these Frequently Asked Questions. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc CA Agency License #0D10209. All products listed are underwritten by, Berkshire Hathaway Specialty Insurance Company, NAIC #22276.
What if AGC cancels my trip?
If AGC needs to cancel a trip after a trip has been confirmed and the final payment deadline for reasons outside of our control, i.e. a "Force Majuere Event", we will do our best to offer priority booking for the rescheduled trip and do all we can to transfer payments or issue a travel credit towards the rescheduled trip or a different trip that fits your schedule.
Please Note: All standard booking terms and conditions not explicitly addressed on this webpage remain in full force and effect.
